Flight Report - EIN159 (Aer Lingus)


You flew an [A320] Airbus A320 carrying 4 Cabin Crew and 169 Passengers


EGLL ✈ EIDW

London Heathrow Airport

Departure Information

PLANNED 1341z Tuesday, 18 June 2024

ACTUAL 1452z Monday, 17 June 2024

DELAY -1368 mns On Time Departure

On-Time Departure


Dublin Airport

Arrival Information

PLANNED 1501z Tuesday, 18 June 2024

EXPECTED 1613z Monday, 17 June 2024

ACTUAL 1602z Monday, 17 June 2024

Early Arrival (-1379 minutes)



Great work you departed on-time and managed to arrive early.

 

B

FLIGHT GRADE

1910 / 2260

PILOT POINTS

1.37 g

-463ft/min (Great Landing)

Good Flight

PASSENGER RATING





Aircraft Control Ratings

How well did you do in the 'Aircraft Control Ratings' phase of flight?

 

20°

Max Pitch Up

3577ft/min

Max Climb


Max Pitch Dn

-2138ft/min

Max Descent


Max Roll Left

29°

Max Roll Right


2.11 g

Max GForce

0.73 g

Min GForce



 



30 of 30 pts Cabin Management » Seatbelt Check (Below 10,000ft)
Ensure the seatbelt sign is turned ON at all times when the aircraft is below 10,000ft.
The seatbelt sign was on at all times while the aircraft was below 10,000ft.

30 of 30 pts Cabin Management » Airspeed < 250kts below 10,000ft
Ensure airspeed is at or below 250kts when below 10,000ft.
Your airspeed was below 250kts at all times when you were below 10,000ft.

30 of 30 pts Airline SOP » Landing Lights (Below 10,000ft)
Ensure the landing lights are turned ON at all times when the aircraft is below 10,000ft.
The landing lights were on at all times while the aircraft was below 10,000ft.

50 of 50 pts Airline SOP » Cockpit Door Status
Cockpit door must always be closed while passengers are onboard the aircraft.
You kept the cockpit door closed at all times while passengers were onboard, helping to ensure the safety of the aircraft

50 of 50 pts Airline SOP » Passenger Satisfaction Improvement
Passengers should feel more satisfied after the flight than they were when it started
Passengers were more satisfied after the flight than they were before they got onboard - nice work!



Boarding and Loading

How well did you do in the 'Boarding and Loading' phase of flight?

10 of 10 pts Cabin Management » Seatbelt Check (PA)
Ensure aircraft seatbelt sign is turned on before making the Welcome announcement to the passengers.
You correctly managed the seatbelt sign before making the Welcome announcement to the passengers.

20 of 20 pts Cabin Crew Communications » PA ('Welcome Onboard')
Make an announcement to the passengers welcoming them onboard the aircraft
You made an announcement to the passengers welcoming them onboard the aircraft.



Pushback

How well did you do in the 'Pushback' phase of flight?

10 of 10 pts Punctuality » Departure Punctuality
Your aircraft should leave at the scheduled departure time
No delays for departure

25 of 25 pts Cabin Management » Seatbelt Check (Pushback)
Ensure your seatbelt sign is switched on before and during pushback.
Your seatbelt sign was correctly turned on for pushback.

5 of 5 pts Airline SOP » Transponder Check
Ensure your transponder is set to an appropriate value when pushing back.
Your transponder was set appropriately while pushing back.



Taxi

How well did you do in the 'Taxi' phase of flight?

25 of 25 pts Cabin Management » Seatbelt Check (Taxi)
Ensure your seatbelt sign is switched on before and during taxi.
Your seatbelt sign was correctly turned on while you taxied to the runway.

5 of 5 pts Airline SOP » Transponder Check
Ensure your transponder is set to an appropriate value when the aircraft begins to taxi.
Your transponder was set appropriately during your taxi to the runway.

10 of 10 pts Airmanship » Taxi Speed
Your aircraft should stay within ground speed limits (30 kts) while on the ground
You taxied the aircraft to the runway at appropriate speeds.

10 of 10 pts Airmanship » Movement Off Taxiway
Your aircraft should stay on taxiways and appropriate surfaces while on the ground.
You stayed on the taxiway during taxi.

50 of 50 pts Cabin Management » Crew Finished Securing Cabin
Ensure the cabin crew have enough time to secure the cabin before you tell them to be seated.
You allowed enough time for the crew to secure the cabin for takeoff.

-6 of 20 pts Cabin Management » Taxi Hold Announcement
If making an extended hold while taxiing, ensure you keep the passengers informed of the reason for the delay.
Passengers weren't kept informed in a timely manner during holds when you were taxiing.



Takeoff

How well did you do in the 'Takeoff' phase of flight?

50 of 50 pts Cabin Management » Seatbelt Check (Takeoff)
Ensure your seatbelt sign is switched on before and during takeoff.
Your seatbelt sign was correctly turned on while the aircraft took off.

50 of 50 pts Airline SOP » Transponder Check
Ensure your transponder is set to an appropriate value when the aircraft takes off.
Your transponder was set appropriately during takeoff.

50 of 50 pts Cabin Management » Cabin Secured
Ensure the cabin crew secured the cabin before takeoff.
The cabin crew had adequate time to secure the cabin before takeoff.

25 of 25 pts Cabin Management » Suspend WIFI
Ensure the WIFI is suspended for takeoff.
The aircraft WIFI system was suspended for takeoff.

25 of 25 pts Cabin Management » Toilets Locked
Ensure the toilets are secured and locked before takeoff.
The aircraft toilets were secured and locked for takeoff.

25 of 25 pts Cabin Management » Overhead Lighting Set
Ensure the overhead lighting in the cabin is set appropriately for takeoff.
The overhead lighting in the cabin was set appropriately for takeoff.

50 of 50 pts Cabin Management » Emergency Lighting Set
Ensure the emergency lighting in the cabin is set appropriately for takeoff.
The emergency lighting in the cabin was set appropriately for takeoff.

50 of 50 pts Airline SOP » Landing Lights Turned On
Ensure the aircraft landing lights are turned on before takeoff.
The aircraft landing lights were turned on for takeoff.

10 of 10 pts Airmanship » Takeoff Deviation
Your aircraft should stay on runway during takeoff
You performed a safe and successful takeoff without deviating from the runway.

100 of 100 pts Cabin Management » Cabin Crew Seated
Ensure the cabin crew remained seated during takeoff.
The cabin crew were seated during takeoff.



After Takeoff

How well did you do in the 'After Takeoff' phase of flight?

10 of 10 pts Cabin Management » Cabin Crew Seated
Ensure the cabin crew remained seated during takeoff.
The cabin crew were seated as the aircraft took off.



Cruise

How well did you do in the 'Cruise' phase of flight?

50 of 50 pts Cabin Management » PA ('Cruise Reached')
Make sure you play a PA announcement to the passengers during the cruise phase
You made a 'cruise announcement' to the passengers during the cruise.

-25 of 25 pts Cabin Crew Communications » Intercom ('Descent in X Minutes'))
Make sure you communicate the timeframe for descent to your cabin crew
You did not communicate with the cabin crew regarding the time until descent.

50 of 50 pts Cabin Crew Communications » PA ('Descending Soon')
Make sure you play a PA announcement to the passengers telling them that there are X minutes until you start descending
You made a 'top of descent' announcement to the passengers.



Descent

How well did you do in the 'Descent' phase of flight?

-25 of 25 pts Cabin Crew Communications » Accurate Descent Notification
When communicating with the cabin crew, be accurate in terms of the time you think it will take before descent starts
Your descent time prediction to the cabin crew was very inaccurate. You were within 0 minutes of your estimate of 0 minutes.

50 of 50 pts Cabin Crew Communications » Accurate TOD Announcement
When making the 'top of descent' announcement, be accurate in terms of the time you think it will take before descent starts
Your 'top of descent' announcement was accurately timed. You were within 4 minutes of your estimate.

50 of 50 pts Cabin Crew Communications » PA ('Started Our Descent')
Make sure you announce to the passengers that you have started descending
You made a 'descent' announcement to the passengers.

-50 of 50 pts Cabin Management » Seatbelt Check (PA)
Make sure you turn the seatbelt signs on before instructing the cabin crew to prepare for arrival.
The seatbelt sign was not switched on before you made the 'prepare for arrival' announcement.

50 of 50 pts Cabin Crew Communications » PA ('Prepare Cabin')
Make sure you instruct the cabin crew to prepare the aircraft for arrival.
You made a 'prepare the cabin for arrival' announcement to the cabin crew.



Approach

How well did you do in the 'Approach' phase of flight?

-30 of 40 pts Cabin Management » Service Provision Analysis
Ensure that all inflight services that you loaded onto the aircraft are provided in a timely manner.
3 of the 4 in-flight services loaded onto the aircraft were not completed successfully: 2 services were cancelled before being announced to passengers (-10pts x 2=-20pts). 1 services were cancelled while they were in progress (-50pts x 1 = -50pts).

50 of 50 pts Cabin Management » Crew Finished Securing Cabin
Ensure the cabin crew have enough time to secure the cabin before you tell them to be seated.
You allowed enough time for the crew to secure the cabin for landing.

100 of 100 pts Cabin Crew Communications » PA ('Seats For Landing')
Make sure you instruct the cabin crew to take their seats for landing.
You made a 'Seats for Landing' announcement to the cabin crew



Landing / Final Approach

How well did you do in the 'Landing / Final Approach' phase of flight?

100 of 100 pts Cabin Management » Seatbelt Check (Landing)
Ensure the seatbelt sign is turned ON as the aircraft begins to land.
The seatbelt sign was on during the landing phase of flight.

50 of 50 pts Cabin Management » Cabin Secured
Ensure the cabin crew secured the cabin before landing.
The cabin crew had adequate time to secure the cabin before landing.

25 of 25 pts Cabin Management » Suspend WIFI
Ensure the WIFI is suspended for landing.
The aircraft WIFI system was suspended for landing.

25 of 25 pts Cabin Management » Toilets Locked
Ensure the toilets are secured and locked before landing.
The aircraft toilets were secured and locked for landing.

25 of 25 pts Cabin Management » Overhead Lighting Set
Ensure the overhead lighting in the cabin is set appropriately for landing.
The overhead lighting in the cabin was set appropriately for landing.

50 of 50 pts Cabin Management » Emergency Lighting Set
Ensure the emergency lighting in the cabin is set appropriately for landing.
The emergency lighting in the cabin was set appropriately for landing.

100 of 100 pts Airline SOP » Landing Lights On
Ensure the landing lights are turned ON as the aircraft lands.
The landing lights were switched on when you landed the aircraft.



Landed

How well did you do in the 'Landed' phase of flight?

100 of 100 pts Cabin Management » Cabin Crew Seated
Ensure the cabin crew are seated before landing.
The cabin crew were seated for landing.

100 of 100 pts Cabin Management » Seatbelt Check (Landed)
Ensure the seatbelt sign is on while you land the aircraft.
The seatbelt sign was correctly set while you landed the aircraft.

66 of 100 pts Airmanship » Perform Safe Landing
Ensure that you land the aircraft at an appropriate and comfortable rate. Aim for around --150 ft/min or approximately 1.02 g for comfort.
Your landing rating was 'Great Landing'. (-463ft/min @ 1.37g). You favoured passenger comfort (g-forces) over the landing rate (ft/min).



Taxi To Gate

How well did you do in the 'Taxi To Gate' phase of flight?

100 of 100 pts Cabin Management » Seatbelt Check (Taxi)
Ensure the seatbelt sign is on while you taxi to the gate.
The seatbelt sign was correctly set while you taxied the aircraft to the gate.

-10 of 10 pts Airmanship » Taxi Speed
Your aircraft should stay within ground speed limits (30 kts) while on the ground
You were travelling far too quickly while taxiing to the gate, and passengers started to get very anxious.

10 of 10 pts Airmanship » Movement Off Taxiway
Your aircraft should stay on taxiways and appropriate surfaces while on the ground.
You stayed on the taxiway during taxi to the gate.



Deboarding and Unloading

How well did you do in the 'Deboarding and Unloading' phase of flight?

50 of 50 pts Punctuality » Arrival Punctuality
Your aircraft should arrive at the scheduled arrival time.
You arrived on-time - well done.

50 of 50 pts Punctuality » Arrival Prediction Accuracy
Ensure that you arrive at the gate in line with the expectations that you set to the passengers.
You accurately predicted the arrival time to your passengers